Refund policy

Refund Policy:

We strive continuously to offer products of the highest possible quality, hoping that you will fall in love with your purchase. If the product is found to be defective, you may return it for a refund within 30 days of receipt. Unfortunately, we cannot offer refunds or exchanges for reasons other than product defects.

You can initiate the return process by contacting us at info.suiteme@gmail.com

Requirements:

If you wish to return a defective product, please send a return request to info.suiteme@gmail.com with the following details:

• Order number
• Evidence photos/videos of the issue/defect

Return Conditions:

• The product must have all original tags attached.
• The product must be unwashed.
• The product should not have any smells, perfumes, or cosmetics on it.
• The product should be in a resalable condition.

Refunds:

A tracking number is required when returning your order. Without it, the refund service for your order will be discontinued.

Refunds will be processed within approximately 5-7 business days after we receive the return.

Import duties/taxes and customs fees are non-refundable. Refunds will be processed after checking the product based on the 'Return Conditions' upon its arrival.

Thank you for your understanding and continued support. We deeply appreciate and love each and every one of you.